Cookie Policy
Last updated: February 12, 2025 • Applies to: www.credizen.net (en-KE)
Also available in: Kiswahili
1. What Are Cookies?
Cookies are small text files placed on your device when you visit our website. They help us understand how you use our service, remember your preferences, and improve your experience. Similar technologies include local storage, session storage, and pixel tags.
2. Cookies We Use
2.1 Essential Cookies
These cookies are required for the website to function and cannot be disabled.
| Cookie | Purpose | Duration |
|---|---|---|
| tarteaucitron | Stores cookie consent preferences | 12 months |
| session_id | Session management | Session |
2.2 Analytics Cookies
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics 4 | Distinguishes unique users | 2 years |
| _ga_* | Google Analytics 4 | Maintains session state | 2 years |
| _clck | Microsoft Clarity | User identification | 1 year |
| _clsk | Microsoft Clarity | Session tracking | 1 day |
3. Managing Your Cookie Preferences
When you first visit our site, a cookie consent banner lets you accept or customise cookies by category. You can change your preferences at any time by clicking the cookie settings icon in the footer. You can also control cookies through your browser settings.
4. Kenyan Legal Framework
Our use of cookies complies with applicable Kenyan law:
- Data Protection Act, 2019: Kenya's primary data protection legislation, aligned with international standards including GDPR principles.
- ODPC (Office of the Data Protection Commissioner): The regulatory authority overseeing data protection in Kenya.
- CBK (Central Bank of Kenya): Regulates financial services and lending institutions.
5. Your Rights
Under the Data Protection Act, 2019, you have the right to:
- Be informed about data collection through cookies
- Object to processing of personal data
- Request deletion of your personal data
- Withdraw consent at any time
- Lodge a complaint with the ODPC
Contact: privacy@credizen.net
6. Changes to This Policy
We may update this policy to reflect changes in our practices or for regulatory reasons. Material changes will be noted with a revised "Last updated" date.
Regulatory note: Credizen complies with Kenya's Data Protection Act, 2019 and regulations issued by the ODPC. We do not sell your personal information. Financial services are regulated by the Central Bank of Kenya.