Ireland / Contact
Contact Credizen Ireland
Have questions about our loan comparison service, spotted an error, or want to discuss a partnership? Our team is here to help Irish consumers and regulated lenders alike.
Get in Touch
General Enquiries
For questions about loan comparisons, content, or using our platform in Ireland.
info@credizen.netEditorial Corrections
Found inaccurate information? Help us maintain accuracy for Irish consumers.
Report an ErrorData Protection (GDPR)
Exercise your rights under GDPR including access, rectification, and erasure requests.
Submit GDPR RequestLender Partnerships
Central Bank of Ireland regulated lenders interested in being listed.
Partnership EnquiryImportant Information
Credizen is a comparison service, not a lender. We cannot assist with loan applications, repayment issues, or disputes with individual lenders. For such matters, please contact the lender directly or the Financial Services and Pensions Ombudsman (FSPO).
For consumer protection concerns regarding financial products in Ireland, contact the Competition and Consumer Protection Commission (CCPC) at ccpc.ie.
Response times: We endeavour to respond to all enquiries within 48 hours during business days (Monday to Friday, excluding Irish bank holidays).
Frequently Asked Questions About Contacting Credizen
How quickly does Credizen respond to enquiries? ▼
We aim to respond to all enquiries within 48 hours during business days. Complex editorial or data protection requests may require additional time for thorough investigation.
Can I request corrections to lender information? ▼
Yes, if you spot inaccurate information about a lender or loan product, please contact us with the specific details. We verify all corrections against official sources before updating.
How do I submit a GDPR data access request? ▼
For data protection requests under GDPR, please email info@credizen.net with the subject line "GDPR Request" and include your full name and the specific data you wish to access, rectify, or delete.
Does Credizen handle complaints about lenders? ▼
No. We are a comparison service, not a regulator. For complaints about financial service providers in Ireland, contact the Financial Services and Pensions Ombudsman (FSPO) at fspo.ie.
Can lenders contact Credizen about partnerships? ▼
Yes. Lenders regulated by the Central Bank of Ireland may contact us about being listed on the platform. We evaluate all partnership enquiries based on regulatory compliance and consumer value.
Ireland evidence note · reviewed 4 August 2026
Contact the Irish editorial team safely
Use the contact route for factual corrections, accessibility issues, privacy questions or evidence about a changed Irish product. Do not send a PPS number, bank statement, payslip, identity document or live application: Credizen does not process credit applications.
Role boundary: Credizen is not a lender or financial adviser. It does not decide applications, set personal rates or disburse funds.
Evidence discipline: Treat the review date as part of every fact. A product can remain available while a displayed rate example becomes too old to present as current. Reopen the official source, preserve the amount and term attached to each example, and request current pre-contract information whenever a public field is missing or dated.
- Name the affected URL and the exact statement that needs review.
- Prefer a provider page, contract document, Central Bank register entry, CSO table or CCPC publication.
- Questions about underwriting, disbursement, arrears or an existing agreement must go directly to the provider.
The comparison unit is a financial product
The Irish pages follow the same structural principle as the Canadian reference: compare a concrete product from a provider, not only the provider's name. Every indexed provider has at least one current named product, official product URL, verification status and review date. Amount, term, APR and representative costs remain attached to that product. Where a provider publishes several materially different variants, they should be separate records rather than blended into a favourable brand-wide range.
Missing evidence is kept visible. For example, a live product page may retain an old dated rate table. In that case the product can remain verifiably available while the current APR field stays empty and the limitation is explained. Credizen does not infer a rate from marketing language, copy a different product's minimum, or turn an unknown value into zero.
Compare one scenario and keep the full cost visible
Choose one principal and one repayment term before testing providers. Record the APR, instalment frequency, total cost of credit, total amount repayable, mandatory fees, variable or fixed rate, and treatment of early repayment. CCPC guidance is especially important here: APR comparisons require the same amount and term; when terms differ, cost of credit helps expose the effect of borrowing for longer.
A low monthly instalment can reflect a longer term rather than a cheaper loan. A starting APR can apply only to a strong profile or particular amount band. A fast decision can mean an initial automated response rather than final approval and funding. Read the current Standard European Consumer Credit Information and the agreement, then test the payment against essential expenses and a reasonable buffer.
Irish sources, regulatory boundary and update discipline
Provider and product facts come first from official Irish product pages and terms. Regulatory status and consumer-protection context are checked through the Central Bank of Ireland; borrowing guidance comes from the Competition and Consumer Protection Commission. The Central Credit Register contains qualifying credit information and may be consulted during an application. The lender remains solely responsible for underwriting, the personal price and contractual decision.
Material changes to amount, term, APR, fees, availability, legal provider or regulatory status trigger a review. The current register is non-commercial: provider ratings and commissions are zero, and links lead to the official source. Editorial ordering follows evidence freshness and disclosure completeness, not payment. Readers can report a correction with the affected URL and primary evidence.
Practical stop conditions
Stop before applying if the legal provider is unclear, an upfront payment is demanded for guaranteed credit, the total repayable cannot be established, or the payment removes the household buffer. Pause when new borrowing would service existing arrears. In difficulty, contact the present creditor early and consult official Irish consumer and debt-support information rather than treating a new loan as the automatic answer.
Primary references: Central Bank of Ireland — Central Credit Register, CCPC — personal loans, and CSO Census 2022 F1015. General information only; no approval or personal advice.
Emergency financial help
If you are experiencing financial difficulties, contact local support services.
- Money Advice and Budgeting Service (MABS) - 0818 072 000
- Citizens Information - citizensinformation.ie