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Cookie Policy

Last updated: February 12, 2025 • Applies to: www.credizen.net (en-US)

1. What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us understand how you use our service, remember your preferences, and improve your experience. Similar technologies include local storage, session storage, and pixel tags.

2. Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be disabled.

Cookie Purpose Duration
tarteaucitronStores cookie consent preferences12 months
session_idSession managementSession

2.2 Analytics Cookies

Help us understand how visitors interact with our website.

Cookie Provider Purpose Duration
_gaGoogle Analytics 4Distinguishes unique users2 years
_ga_*Google Analytics 4Maintains session state2 years
_clckMicrosoft ClarityUser identification1 year
_clskMicrosoft ClaritySession tracking1 day

2.3 Functional Cookies

Enable enhanced functionality and personalization.

Cookie Purpose Duration
locale_prefRemembers language preference1 year
form_dataSaves loan form progressSession

3. Managing Your Cookie Preferences

When you first visit our site, a cookie consent banner lets you accept or customize cookies by category. You can change your preferences at any time by clicking the cookie settings icon in the footer.

You can also control cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking certain cookies may affect site functionality.

4. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) feature. While there is no universal standard for how websites should respond to DNT signals, we respect your choice and limit tracking when DNT is enabled. We also comply with the Global Privacy Control (GPC) signal where technically feasible.

5. Third-Party Cookies

We use trusted third-party services that may set their own cookies:

We do not use advertising cookies or share cookie data with advertising networks.

6. Your Privacy Rights (US)

Depending on your state of residence, you may have specific rights regarding cookies and tracking technologies:

  • California (CCPA/CPRA): Right to know what personal information is collected and shared, right to delete, right to opt-out of sale/sharing. We do not sell personal information.
  • Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA): Right to access, correct, delete personal data and opt-out of targeted advertising.
  • Other states: Similar rights may apply under state laws enacted in Texas, Oregon, Montana, and other states. We respect all applicable state privacy regulations.

To exercise any privacy right, contact us at privacy@credizen.net.

7. Data Retention

Cookie data is retained only as long as necessary for its stated purpose:

  • Session cookies: deleted when you close your browser
  • Analytics cookies: up to 2 years (or until you clear them)
  • Consent cookies: up to 12 months

8. Changes to This Cookie Policy

We may update this policy to reflect changes in our practices or for regulatory reasons. Material changes will be noted with a revised "Last updated" date. We encourage you to review this page periodically.

9. Contact Us

For questions about our use of cookies:

Regulatory note: Credizen complies with applicable US federal and state privacy laws including CCPA/CPRA (California), VCDPA (Virginia), CPA (Colorado), CTDPA (Connecticut), and other state consumer privacy acts. We do not sell your personal information. The FTC and state attorney general offices oversee consumer privacy enforcement.

Emergency Financial Help

If you're experiencing financial difficulties, contact your local financial counseling service.

  • South Africa: National Credit Regulator - 0860 627 627
  • Romania: ANPC - 0213142200
  • Colombia: Superintendencia Financiera - (571) 594 2222
  • Poland: KNF - 22 262 5000
  • Czech Republic: ČNB (Česká národní banka) - 224 411 111
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