Contact Credizen Canada
Have a question about loan comparison in Canada? We're here to help.
Last updated: June 1, 2026
📩 General Inquiries
Questions about our platform, how loan comparison works, or feedback.
info@credizen.net📝 Editorial Corrections
Found incorrect data, outdated APR rates, or factual errors? Let us know.
info@credizen.net🤝 Partnerships
Interested in listing your lending products on Credizen or becoming an affiliate partner?
info@credizen.net⚠️ Important: We Are Not a Lender
Credizen is a loan comparison platform, not a lender. We do not approve or deny loan applications, set interest rates, or hold any lending licence.
If you have a complaint about a specific lender, please contact:
- FCAC — Financial Consumer Agency of Canada: fcac-acfc.gc.ca
- OBSI — Ombudsman for Banking Services and Investments: obsi.ca
- Provincial regulators — Consumer protection offices in your province of residence
Frequently Asked Questions
Is Credizen a lender? ▼
No. Credizen is a loan comparison platform. We do not issue loans, make credit decisions, or hold any lending licence. We connect borrowers with FCAC-regulated, provincially licensed lenders across Canada.
How can I report incorrect information on the website? ▼
You can report incorrect information by emailing our editorial team at info@credizen.net. We review all submissions within the current published timeframe and update content as needed.
How do I file a complaint about a lender? ▼
Complaints about federally regulated financial institutions should be directed to the Financial Consumer Agency of Canada (FCAC). Provincial lenders are regulated by provincial consumer protection offices. You can also contact the Ombudsman for Banking Services and Investments (OBSI) for dispute resolution.
How quickly will I receive a response? ▼
We aim to respond to all inquiries within 48 business hours. Partnership and press inquiries may take up to the current published timeframe.
Company Information
Platform: Credizen
Operated by: Maloni s.r.o.
Email: info@credizen.net
Website: www.credizen.net/en-CA/