Contact Credizen Australia
We're here to help with your loan comparison questions
Get in touch
Have a question about comparing personal loans in Australia? Need help using our platform? We'd love to hear from you.
Contact details
- Email: maloni@outlook.com
- Company: Maloni
- Response time: 1–2 business days
What can we help with?
- Loan comparison questions — How our platform works, what data we collect, how we rank lenders
- Lender enquiries — Information about featured lenders or partnership opportunities
- Technical issues — Problems using the website or comparison tool
- Privacy requests — Data access, correction, or deletion under the Australian Privacy Principles
- Editorial feedback — Corrections or suggestions for our content
Regulatory contacts
For complaints about a specific lender, contact the lender first. If the matter is unresolved:
- AFCA (Australian Financial Complaints Authority): afca.org.au
- ASIC MoneySmart: moneysmart.gov.au
Frequently asked questions
How can I contact Credizen Australia?
You can reach us via email at maloni@outlook.com. We aim to respond within 1–2 business days.
Is Credizen a lender?
No. Credizen is a free loan comparison service. We match you with offers from ASIC-regulated Australian credit providers.
How do I report an issue with a lender?
Contact the lender directly first. If unresolved, lodge a complaint with AFCA at afca.org.au or contact ASIC via moneysmart.gov.au.
Emergency Financial Help
If you're experiencing financial difficulties, contact your local financial counseling service.
- South Africa: National Credit Regulator - 0860 627 627
- Romania: ANPC - 0213142200
- Colombia: Superintendencia Financiera - (571) 594 2222
- Poland: KNF - 22 262 5000
- Czech Republic: ČNB (Česká národní banka) - 224 411 111
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